Internal Sales Coordinator (Stoke on Trent)

About the job


Aura Graphics is one of Europe’s leading commercial graphics and visual communication providers. We create branding solutions for transportation, retail and architectural markets. We have an exciting opportunity for an Internal Sales Coordinator within their passionate, customer focused Sales team. Responsible for dealing with customer enquiries and management of customer accounts, you will monitor their spending trends and activity and co-ordinate various projects at once.


The role will be primarily based at our office in Stoke-on-Trent, but due to the nature of our business and the role will involve national travel and nights away, where required to attend project sites and head office. 

Range of responsibilities

  • Dealing with new enquiries, managing the project through to final product
  • Liaison with Sales, Marketing and Design teams
  • Developing strong, effective working relationships with customers, suppliers, internal stakeholders
  • Ensuring customers are aware of new products, alternative services and total branding solutions
  • Assessing client accounts and being able to advise /guide them on solutions for their business
  • Updating CRM system with accurate information

Person Specification

  • Recent, relevant experience in an Account Management/Internal Sales role
  • Excellent customer services skills with a passion for providing exceptional service
  • Preferred experience with a product led environment
  • Confident, persuasive and articulate communication skills
  • Highly professional, engaging telephone manner
  • Ability to identify customers needs and provide solutions accordingly
  • Able to multi task and work under pressure to meet deadlines
  • Educated to degree level in a Business focussed subject

For further information or to apply for this role please contact Sharon Irvine (HR Manager) by emailing your CV & covering letter to


Posted: 28 November 2018 | Applications Close: 21 December 2018